Frequently Asked Questions

For more questions you can contact our support.

Which payment methods do you accept?

We accept Bank Transfer, Bitcoin, Bitcoin Cash and Monero. We recommend Monero Payment, the most secure and anonymous payment.

Possible to change payment method for current order?

In this case it is more efficient to make a new order and choose the wished payment method.

How do I track my shipment?

We send the tracking ID to your given e-mail address. We recommend parcelsapp.com or track17.net to track your parcel.

How do you wrap your packages?

We ship in very safe packaging. Even if you open the outer parcel you can not see thats it contains roids. That is a extra service from us, even without that packaging we have a 100% successfull delivery within EU

How can I check my order status?

For every step on your order you will be informed by e-mail. You also get your tracking code by e-mail.

Is there a minimum order?

Except for products of Warehouse 6, there is no minimum order value.

If I place an order, how long does it take to receive?

Depending on your delivery address, the shipment takes 5 to 7 days. We ship from a EU Country

What is your refund policy?

In case of any issues we can mostly reship or refund your order.

More Information